LiveDataset

1. Help Center
2. LiveDataset Overview
3. • Using LiveDataset
   • Advanced
4. Help and Support

Help and Support

updated 8 Nov 2018

Help

You can access LiveDataset help using “Search help center” at the top of every help page, or by browsing these pages

• Help Center
• LiveDataset Overview
• Using LiveDataset

Service Summary

LiveDataset is developed and supported by Krescendo Ltd, providing

• 24/7 uptime
• Support during London office hours
• ISO-127001 certified environment
• Optional dedicated environment

See service summary for more information.

Support

If you have forgotten your password or need help with your password, see change my password.

If you see an Unexpected Error , please email your account manager with the following information

• The email address of the user
• The date and approximate time this happened
• The browser being used e.g. Firefox
• The URL

Have a question about LiveDataset? Need some information? Want some advice on using LiveDataset? We are ready to help, please ask us

• Email: info@livedataset.com
• Call: +44(0) 207 702 3777 during London office hours